FAQ
You can register by clicking on the “Register” link at the top right corner of the home page. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.
No. Registration on aachifoods.com is absolutely free.
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
Each email address and contact phone number can only be associated with one aachifoods store account.
My Account is the section you reach after you log in at aachifoods.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.
You can pay for your order on aachifoods.com using the following modes of payment: UPI, Credit, debit cards (VISA / Mastercard / American Express) and much more
The VAT is included in the MRP of products. There are no additional taxes added by aachifoods to your order. The prices you see on our product pages are the prices you pay. There is a delivery charges for orders above Rs.500.
We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.
You can change your delivery address on our website once you log into your account. Click on “My Account” at the top right hand corner and go to the “Update My Profile” section to change your delivery address.
Delivery is free for orders upto Rs.500. For any orders above that we charge.
You will be intimated via sms or email at every stage of your order processing, right from order confirmation till the dispatch.
In case of a delay, our customer support team will keep you updated about your delivery.
There is no minimum order for delivery but we charge a nominal delivery fee.
Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team for any modification of order.
No you can only order products which are in stock. We try to ensure availability of all products on our website however due to supply chain issues sometimes this is not possible.
The only way you can check the status of your order is by contacting our customer support team.
You will receive an email as well as an sms about unavailable items before the delivery of your order.
Our customer service team is available throughout the week, all six days from 9:30 am to 6:00 pm. They can be reached at +91 950074448 / +91 7338721555 or via email at care@aachifoods.com
In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.
The amount will be refunded to your credit card. Please contact customer support for any further assistance regarding this issue.
Yes, we do bulk supply of products. Please contact customer support to know more at care@aachifoods.com.
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any evoucher / coupon code that you have. The amount will automatically be deducted from your invoice value.
